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The Unfulfilled Promise of Patient Centered Healthcare:
In today’s healthcare environment, where the focus is on accelerating value-based care models and improving care, patient engagement has taken on increased importance. There have been myriad articles, blogs, studies and educational forums dedicated to the topic, with some arguing that no other near-term initiative will have a greater impact on improving the quality of patient care and reducing healthcare costs. Indeed, patient engagement is now viewed as a key strategy to achieve the triple aim in healthcare -- optimal experience, outcomes and efficiency.
Further, investment continues to pour into healthcare every day. There is an ever constant flow of new ideas, new technologies, and new ways to better assess, treat and manage patients. Yet, ironically, many patients increasingly feel frustrated and disillusioned from their care experiences or the experiences of loved ones.
This talk will explore the promise of patient centered healthcare and why we as a system cant seem to get there.
Brian Holzer is a senior physician executive serving as President of Kindred Innovations and the founder and CEO of Lacuna Health, which is a wholly owned subsidiary of Kindred Healthcare. Brian is a frequent speaker in the area of post-acute care and population health. In 2018, Brian was recognized by Health Data Management as one of the 30 top chief innovation officers at healthcare organizations as well as being selected to the “Council of 33” by the Healthcare Innovators Professional Society (HIPS).
Brian joined Kindred from Highmark Health, the third-largest integrated healthcare delivery and financing network in the nation. Most recently, Brian led the formation of HM Home and Community Services (“HMHCS”) and served as President of the organization. HMHCS has since helped drive improved clinical outcomes, better patient experience and a reduced overall cost of care for a Pennsylvania ACO and a health insurer’s Medicare Advantage line of business. Previously, Brian led the post-acute care operations at the Allegheny Health Network (“AHN”), a western Pennsylvania-based integrated healthcare delivery system under the Highmark Health umbrella. At AHN, Brian led the development and operations of AHN Healthcare@Home, resulting in a hospital system-driven continuum of care model consisting of home health, hospice, home medical equipment and home infusion.
Brian has previously held positions in healthcare consulting and various strategy, operations, and sales and marketing roles in the biotechnology industry. He received a medical degree from the Drexel School of Medicine and an MBA with a major in healthcare management from the Wharton School of Business. Brian also serves on the Board of Directors of Ensocare and the Wharton Healthcare Management Alumni Association and on the strategic advisory council for Zynx Health.