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Louisville, KY /

Accessible Technology and Support

Modis 101 Bullitt Lane , Louisville, KY 40222 (map)

We will meet on Thursday, September 21st, 2017 at Modis' offices at 101 Bullitt Lane. Doors will open at 6:30pm and the presentations will begin sharply at 7:00 pm. Along with a great presentation, we'll have food and raffle prizes. Be sure to RSVP so we know how much food is needed. Afterwards, we go to BJ's Restaurant to continue the conversation.

Accessible Technology and Support

Accessibility is a growing concern in the tech industry, but it can be hard to understand if you are not dealing with it regularly. It is often overlooked during the development of hardware and software. Thankfully, Microsoft is taking note of it, and trying to do more about it. Windows 10 even introduced various kinds of screen reader and Braille support this year.

But what does Accessibility really mean? How do you provide Accessible support? What challenges will you face when addressing the accessibility needs of a user? What kinds of hardware and software will you run into? Gain new perspective on the issue as I share my personal experiences learning about Accessibility while providing tech support at the American Printing House for the Blind. I will also have some examples of software and hardware you may run into.

Elizabeth Gray

My name is Elizabeth Gray. I grew up in Bowling Green, KY where I graduated from WKU in 2012 with a BA in Sociology and a minor in Criminology. I’ve loved tech since the days of Windows 3.1 and Macs that used the truly floppy 5.25” floppies. My professional interest in IT got its start while I was in high school. I was the Student Assistant to the head of the IT department my senior year. There I was responsible for assisting with network updates, updating the school website when it still meant updating the code and not using a WYSIWG editor, and did a presentation with the local Board of Education on the benefits of IT in an Academic environment.

In college I worked as a Student Lab Consultant, but tired quickly of simply babysitting college kids visiting the lab, and begged for more responsibilities to show what I could do.  As a result, I ended up testing our system images and set up whole labs on my own. I then moved into a staff job as a Library Technology Assistant after graduation. In 2015, I moved up to Louisville as an Internet/Phone Repair Rep for Charter Communications, but call center work and I mix about as well as oil and water. After just 4 months I got an interview with the American Printing House for the Blind, got the job, and started working for them. That’s where I have been ever since, and where I got a true taste of what ensuring Accessibility entails.


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