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Charlotte, NC /

Atlassian User Group

The Garage at Packard Place 222 S Church St. , Charlotte, NC 28202 (map)


Insight Into Managing Change Requests With JIRA Service Desk

With growing emphasis on team collaboration and efficiencies, this presentation will showcase how Dev and Ops teams are collaborating across and within the organization to balance speed and quality of Change Management. We will explore how to use JIRA Service Desk to automate and improve fulfillment, improve traceability and accountability, and support faster pace all within Change Management to empower customers.


6:00 pm Registration and Networking

6:30 pm Intro. and Welcome

6:35 pm Change Requests With JIRA Service Desk

7:25 pm Closing Questions

7:35 pm Networking & Wrap-Up


Stanley Florek

Stanley Florek - cPrime (Senior Solutions Architect)

Hosted By

Justin Witz, Atlassian User Group Leader

Twitter: @witzjd

Doug Aliff, Atlassian User Group Leader

Global Partner


Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality.



cPrime, an ALTEN Group Company, is a US based, full service consultancy that helps companies deliver the extraordinary through consulting, managed services and custom solutions. cPrime is a leader in Agile / Scrum transformation services, a large Agile training company in the United States, an Atlassian Platinum Solution/Enterprise Partner + Atlassian Verified Vendor, a Gold SAFe Partner and a well established DevOps solution provider.

Catapult HQ, Inc.

Catapult is a request for proposal platform that allows both the requestor and responder to collaborate within a single portal, while providing automation features to streamline the process for responders. Catapult utilizes machine learning to save time on future RFP’s and Blockchain to provide a true decentralized storage solution to encrypt data and documents uploaded.

What is Atlassian User Groups?

For nearly a decade, Atlassian customers have come together to network, share ideas, solve problems, and find new ways to use Atlassian products. Today, more than 15,000 people take part in Atlassian user groups in more than 30 countries.

Incubator / Accelerator

Packard Place


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