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Charlotte, NC /

The UX of a Memorable Onboarding Experience

Myjive (at NC Music Factory) 1000 NC Music Factory Blvd, Suite C7 , Charlotte, NC (map)

Natasha McMichael and the UX team from Brighthouse Financial joins us this evening to discuss creating memorable onboarding experiences. Learn how to create a positive onboarding experience for new team members and learn what to expect as an employee from your new team.


A team member’s first days can be extremely exciting and equally overwhelming. As UX professionals, team members, and managers, it’s important to channel our empathy and design-thinking into creating unforgettable and positive experiences for the newbies on your awesome teams. And being the new person on the team, you should set expectations when joining a User Experience team... high expectations.

Join me in an interactive discussion about how to successfully onboard new employees and what to expect if you are the new employee. Meet and greet other members of the Experience Design team at Brighthouse Financial and find out what it was like for them to join the team

Five Things You'll Learn

1. What to expect from your manager during pre-employment

2. What to expect from your team during onboarding

3. How to create tools that personalize the onboarding experience of your new team members

4. How to engage your new team members

5. Think through the everyday design of the employee experience 

Bonus: How to measure the Onboarding Experience


Natasha McMichael is the User Experience Design Manager at Brighthouse Financial. She has an awesome team that does awesome work.

She has an unending curiosity about the world. She's intrinsically enthusiastic and passionate about the space we live in. She enjoy's finding different ways and ideas to make things better. She's a dreamer turned scientist turned designer turned designer-scientist who dreams.

She also love dragons, sharks, Harry Potter, volleyball and cake.


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